TruBytes Support

Delivery Date Manager setup & support.

Start with the checklist below. If your store has a more complicated delivery setup, get in touch and we’ll help work through it.

Quick setup checklist

  1. Add the storefront block.Add the TruBytes date-selection app block to the cart page in your Shopify theme editor.
  2. Enable fulfilment methods.Choose shipping, local delivery and/or pickup, then set the days each method is available.
  3. Set lead days and cutoffs.Configure the earliest valid date and any cutoff rules that add preparation time.
  4. Add delivery rules.Use product lead times, product days, capacity limits, incoming dates or method restrictions where required.
  5. Test a real basket.Add products with the most restrictive rules and confirm the correct dates remain selectable.
  6. Check the Orders Overview.Confirm scheduled orders appear against the expected delivery date and test a production list.

Current storefront compatibility

Supported

Cart-page app block on compatible Shopify Online Store 2.0 themes.

Not currently supported

Cart-drawer date selection, product-page date selection and public checkout placement.

Common questions

Why can't I see the date picker in my cart drawer?

The current TruBytes storefront block is a cart-page block. If your theme bypasses the cart page entirely, the date picker will not appear inside the drawer.

Can different products require different lead times?

Yes. Create product-specific lead-time rules or reusable product groups and assign the required minimum preparation days.

Can I edit delivery details on Draft Orders?

Draft Order delivery editing is available on the Pro and Ultimate plans through the Shopify Admin extension.

Where can I get help?

Use the TruBytes contact form and include your Shopify store URL plus a short description of how your deliveries currently work.